Position Details: Sr. DevOps ; SRE

Description:

As a Cloud DevOps and Site Reliability Engineer (SRE), you will take on a pivotal role, collaborating closely with software engineers and cross-functional teams to shape the technical direction of our software products.  Your contributions will be essential in ensuring the quality, scalability, and success of our solutions.  You will be involved in every stage of the service lifecycle, from design and development to testing, production support, and operations.  Our goal is to apply industry-leading practices to streamline and enhance operational processes.

Key Responsibilities:

•             Act as a critical part of a multi-team effort to deliver, manage and maintain configuration automation to meet business needs

•             Create and maintain configuration standards for software and infrastructure

•             Manage CI & CD tools and pipelines as a partner to development and QA teams

•             Develop and socialize operational standards for teams throughout engineering

•             Recommend, develop, and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, configuration management and security

•             Oversight of critical incident and major system escalations from initiation to resolution

•             Create mechanisms/architectures that enable fault tolerance and rapid recovery from failure

•             Create and maintain configuration standards for software and infrastructure

•             Capacity Planning and Chaos Engineering

•             Strong English communication skills, verbal and written

Requirements:

•             Bachelor's degree in Computer Science, Software Engineering, or a related field

•             Proven experience (5+ years) in an operational environment

•             Experience in network and server engineering

•             Experience with automation/configuration management such as Ansible, Chef, Puppet or equivalent

•             Experience with IaC Technologies such as Terraform, CloudFormation or Pulumi

•             Expertise on the latest Cloud compute, load balancing and scaling, storage, networking, security, and virtualization technologies with Cloud providers such as GCP (preferred), AWS and/or Azure

•             Demonstrated experience installing, operating, and troubleshooting a variety of technologies

•             Experience with relational and non-relational databases

•             Practical experience developing software or meeting operational needs with code and scripting (Python, Perl, Ruby, and/or Java)

•             Experience with software quality principles and associated tools for testing and analysis

•             Knowledge of CI & CD practices and supporting tools (Jenkins, Bamboo, or similar)

•             Load, scalability, systems, or performance testing experience

•             Observability & Monitoring expertise to dissect data to get to the root cause of system and infrastructure issues

•             Experience with Agile or Scrum methodologies, and familiarity with project management tools

•             Strong problem-solving skills and the ability to approach complex technical challenges with creativity and innovation

•             Experience working with multi-national teams

•             Ability to work in EST time zone

Nice to have:

•             Experience in health tech space and some familiarity with compliance/regulations

•             Familiarity with FHIR and HL7

•             Relevant certifications in GCP and cloud platforms

•             Familiarity with HIPAA, SOC-2 , and PCI compliance

•             Experience with PaaS technologies such as containers, container orchestration and scheduling, service registration / discovery and monitoring (Docker, Kubernetes, etc.)

•             Experience with workflow data pipeline management services such as Airflow and/or Luigi

•             You are a conceptual thinker and ideator who can work with top-down vision or bottom-up requirements

•             Familiarity with Agile work organization tools (Jira, Trello, etc.)

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